Aged Care Feedback

Aged Care Commission – Feedback from Joy

Today we received some wonderful feedback from one of our residents, Joy Lofberg, regarding the aged care commission.

“I want to reassure those who read this that ongoing criticism of Aged Care providers should not be generalised.”

“Where I live at Blue Wave Living in Woy Woy is a large facility with several tiers of care. As I am able at this stage I like to walk around these areas, Assisted Care, Dementia and Nursing Home to chat, I have always been aware of the work being done by the staff to keep residents comfortable and given encouragement to join in activities.”

“The whole facility is immaculately maintained, inside and out, ALL staff are friendly and accessible.”

“Meals are good and catering staff are always prepared to offer alternatives when possible.”

“All in all, I am a very happy resident.”

“THANK YOU BLUE WAVE”

 

You can find a copy of the aged care commission report here